At The Acorn Project Hawke’s Bay we strive to do everything we can to support, guide, grow, and empower young people and their family who have cancer in Hawke’s Bay. Regardless of what stage they are at, we provide young people in Hawke’s Bay with the chance to make informed choices around their decisions, and to live their lives with a sense of being valued, visible and heard.
Supporting young people, aged 12 to 24 years and their family, living with cancer, in Hawke’s Bay
What was the project timescale?
What challenges have been faced along the way?
What were the successful aspects of the project?
What special or new features have been used?
Ideally we wanted to have a database built but we had no idea where to start and knew the hidden costs associated with so many companies would be beyond our reach.
Based in New Zealand we thought our best option would be to use a company in the same country however we came across Ben from DB Gurus based in Australia and we instantly felt at ease. We asked many questions and shared the specifications we needed and Ben reassured us it could be done.
Ben kept in touch regularly sending us trials so we could actually try out our options and see what the best fit was for us.
What was reassuring was every step of the way we were given choices, there was no unexpected bills or added extras. Over the time as our needs changed, we made contact with Ben and the tweaks and changes were made without a problem.
The database we have is fantastic, easy to use, it collects all the data we need, runs reports at the touch of a key and our new staff member said “it is the most user friendly database she has ever used”, functionality is key and ensures everyone is happy to spend the time updating it and inputting the information.
Ben and his team have been a call or email away whenever we have needed them, nothing is ever too much trouble, and their communication is exemplary even during lockdown.
We cannot express our gratitude enough and would be more than happy to chat to anyone who is looking to use Ben and his team to build their database.
What started off as an overwhelming project has resulted in increased productivity, great clarification and a business relationship we are keen to maintain as Ben and the team have been nothing but supportive and professional every step of the way.