AJ Grant Group is one of the most successful, experienced and reliable accredited services provider for insurance claims and disaster relief in Australia. Currently working with Australia’s leading insurance companies, AJ Grant manages over 35,000 insurance claims annually across Australia with 200 full-time employees and utilising over 2,000 subcontractors to assist those affected restore their home and contents.
AJ Grant Group have developed a software solution called Buildpro that manages the lifecycle of an insurance claim. DB Gurus Pty Ltd has worked with the AJ Grant group to provide ongoing support and maintenance to Buildpro, in addition to further developing and enhancing this customised claim management solution to keep ahead of the dynamically changing insurance industry.
After several years of development using the Magic/UNIPaaS platform AJ Grant wanted to expand development capabilities and improve system functionality. Being dependant on the Magic development environment they were limited by licensing and reliant on Magic to provide new support and functionality to their platform. Firefly Migration completed a very successful Data Migration to convert the Build pro software from the Magic/UNIPaaS platform to the .NET platform. This allowed DB Gurus the opportunity to provide greater functionality, further enhancements and a more stable and reliable development platform by utilising .NET for the BuildPRO system.
Workshopping with AJ Grant identified an opportunity to solve onsite communication issues via the implementation of an iOS app designed for iPads. AJ Grant wanted to ensure their staff when offline, could still record information quickly and easily and combine it with relevant photos of the event, then automatically sync to their database when online again. Allowing assessment of claims in areas with little or no internet reception or where infrastructure had been damaged due to a catastrophe. The development of this application further streamlined the assessment process for AJ Grant by utilising a dedicated iOS app to access their hosted environment in an iPad friendly configuration, even if they were offline. This has drastically improved the efficiencies of the current system and created an opening for AJ Grant to provide additional value-add services during their assessment of damaged properties.
“Our business needs a system that has speed, reliability and can be enhanced to keep pace with the dynamically changing and challenging insurance industry. The dependable team at DB Gurus provides us with that peace of mind and support, so we can get on with assisting our clients during events and catastrophes.”
Brad Honeyman GM, AJ Grant Group