Case Study

Candana

DB Gurus delivered a tailored business management platform for Candana, bringing quoting, sales orders, supplier integration, delivery tracking, and email automation into one system. The solution also included advanced product filtering, hierarchical searching, and Xero integration, enabling the team to manage a large and complex product catalogue more efficiently while providing faster, more accurate customer service.
Candana Custom Cloud Database Management Platform
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Client
Candana
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Platform
Online Database / Bathroom Ware
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Industry
Retail
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Services
Custom Database Development, System Integrations, Business Process Automation, Support & Maintenance

Project Brief

Candana is a high-end bathroom equipment supplier. They needed an all-in-one solution to help streamline everything from their supply chain to quoting and to interface with their suppliers. 

The Solution Delivered

DB Gurus completed the dashboard work for MachEnergy, helping the client prepare a database view that could be used during their external audit process. The dashboard was designed to support easier review of information and improve the client’s confidence in using the database for audit-related work.

Candana Screenshot Blurred

Review

What was the project timescale?  

18 months 

 

What challenges have been faced along the way?  

There was a change of management during the creation of the solution. So we had to liaise with both the old and new managers at different points which did make communication hard at times. 

 

The client’s catalogue of items was extremely large. There was also a high amount of inter-object compatibility which posed an interesting challenge for filtering their database. 

 

What were the successful aspects of the project?  

The custom filtering that we developed for the database is really robust and we are extremely proud of the systems we built to accommodate it. 

 

What special or new features have been used?  

Hierarchical searching, filtration system, integration with client suppliers. We also integrated the platform with Xero to make it seamlessly work with their accounting software. 

 

What went “sub-optimally”? 

Lack of API endpoint integration for certain suppliers, reduced what options we had available. 

 

What training or other materials were provided? 

We had regular meetings with the client to show them the ropes. We also did up a cheat sheet with a quick overview of the basic features and how it works. There was also a more indepth database management manual for both users and the database admins. 

Project Snapshot

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Business Need
Streamline quoting, supplier management, and order tracking through a single integrated business platform.
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Solution
Custom online database with quote and sales order management, supplier integration, delivery tracking, email automation, and Xero connectivity.
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Technologies
Online Database, Supplier Integrations, Xero Integration, Email Automation, Advanced Product Filtering.
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Duration
18 Months
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DB Gurus Services
Database Development, System Integration, Process Automation, Business Systems Consulting, Support & Training.

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