About | DB Gurus

Removing complexity, keeping things simple

At DB Gurus we believe in keeping things simple. The solution to a problem should be no more complex than it has to be. While solutions are sometimes complex, we hide that complexity from database users wherever possible.

Our cloud-based database platform can be configured and adapted to almost any task. Clients use it to store and track environmental data, financial information, medical records, employment stats, sports results… with a minimum of fuss.

The app we created is the same. It’s quick to install and easy to learn. It makes sense and guides you intuitively through functions if and when you require them. We put the hard yards in so you don’t have to, keeping database access smooth and robust.

“Perfection is finally attained not when there is no longer anything to add but when there is no longer anything to take away.”
– Antoine De Saint-Exupery

Professional Database Solutions

Our Values

We pride ourselves on being professional in everything we do.

We deliver what we promise in a timely manner.

We treat people with respect, both within and outside our organisation.

We deliver high quality, professional database solutions that are effective, easy to use and reliable.

Carefully crafted databases,
custom built, easy to use, configurable

THE DB GURUS

Background

Established in 2006 by Jon and Jarrod at an office in Austinmer just metres from the beach, one hour South of Sydney, Australia.

In the beginning our aim was to help simplify the database user experience for clients so they could get on with doing their jobs rather than wrangling datasets and queries. Apart from software upgrades, app development and the growth of our cloud database solutions, not much has changed. We still aim to simplify database use despite the background data and reporting requirements growing larger and more complex.

We’ve grown steadily over time, completing thousands of database projects for over 250 Clients. Our clients include large and small organisations spanning a range of industries and sectors.

We’ve delivered extremely varied projects in that time including the development of Apps, Web based platforms, Microsoft Access applications, database conversions, API integrations along with large, complex database projects, some of which were implemented across multiple sites over a number of years.

We specialise in Microsoft technologies such as Microsoft Access, Microsoft SQL Server, .NET and C#, Report Writer and Crystal Reports. From an App development perspective we use Swift 2 for iOS, and Java for Android.

We’re always keen to help clients find lasting solutions to their database challenges, large or small. Get in touch if you’d like to discuss your database requirements. We’re here to help.

GET IN TOUCH

Our philosophy has always been to provide high quality, professional database solutions that are simple to use and reliable.

We achieve this by using tight processes, reusable tools and code, with stringent quality assurance.

Frequently Asked Questions

How much does it cost?

We offer a number of options to cover everything from one-off jobs through to long term support contracts. We can either work by the hour or by fixed price for project work. Prices vary depending on how big the job is and whether it is onsite or we can work from our office.

Please contact us us for more details.

How do we quote for project work?

For new databases we normally give you a fixed price quote for producing a functional specification and a ballpark estimate for the whole project. Once we have done the analysis and design work we give you a completed functional specification with a fixed quote to complete the project. This allows you to see exactly what you will get and mitigate the risks of the project.

For fixes or changes to an existing database system we work on an hourly basis and provided regular reports on progress made and issues encountered. The hourly rate depends on the level of commitment: the more hours you commit to, the lower the hourly rate. Please contact us for more details.

What is our response rate?

During the normal business day (9am to 5pm) there is almost always someone in the office to take your call.

For emails we normally respond within 2 hours and offer guaranteed response rates for clients on a support contract.

What is the smallest job we will do?

For clients on a support contract the minimum is 15 minutes. For new clients our minimum is 4 hours.

What development methodology do we use?

We normally use a mix of agile and waterfall methodologies. We use agile method (including lots of prototyping and use cases) during the design phase and then document the result in a functional specification for programming and testing.

Which geographic areas do we support?

We have completed work for clients all over the world but most of our clients are based in Australia, UK and NZ. We have representatives in Australasia, Europe, Southern Asia and North America.

Do we provide any guarantees?

We guarantee our work for one month after user acceptance. If there are any problems with our work during this period we will fix it for free. We cannot guarantee 3rd party products but will assist you in getting those problems resolved.

Can we do the website design?

If you want a data driven website then we will happily provide a design to match your existing website or corporate colours. If you want a simple marketing website then we suggest you contact a dedicated website designer.

What forms of payment do we accept?

We prefer bank transfers (bank details are on our invoices) or alternatively you can pay via PayPal which accepts payments in AUD or USD. Please remember to include your invoice number on all payments so that we can allocate funds correctly. We do not accept American Express.

Do we carry professional indemnity insurance?

Yes we do, up to $5m AUD for Professional Indemnity and $20m Public and Products Liability. So far we have not ever had to call upon it because we endeavour to be professional in everything we do.