Case Study
Australian Debt Recoveries: Access and Database
Australian Debt Recoveries (ADR) is a leading debt recovery agency that relies on technology to deliver efficient and transparent collection services. To support continued growth and innovation, DB Gurus migrated ADR’s backend database from Microsoft Access to SQL Server and developed a custom web portal that improved accessibility, communication, and payment processing for clients, staff, and debtors.
Client
Australian Debt Recoveries
Platform
Access Database and Web Portal
Industry
Finance
Services
Access Migration to SQL Server & Support
Project Brief
Australian Debt Recoveries required a more scalable and reliable platform to support its growing operations. The organisation wanted to migrate its backend database from Microsoft Access to SQL Server while also providing clients, staff, and debtors with a secure online portal to access information and manage interactions more efficiently
The Solution Delivered
DB Gurus successfully migrated ADR’s backend database to SQL Server and developed a custom web portal that streamlined communication and debt recovery management. The portal enables staff and clients to track recovery progress, exchange messages, and access important information, while also allowing debtors to make payments online. Continuous enhancements have included reporting tools, bulk mailing capabilities, phone-dialler integration, eWay payments, QuickBooks integration, and Post Office payment functionality.
The Results
Proud to support ADR to be technology leaders in their industry
The solution helped Australian Debt Recoveries strengthen its position as a technology leader within the debt recovery industry. Improved accessibility, streamlined payment processing, and ongoing system enhancements have increased operational efficiency and provided a better experience for clients, staff, and debtors. DB Gurus continues to support and evolve the platform, ensuring ADR remains at the forefront of industry technology.
Project Snapshot
Business Need
Modernise debt recovery operations and improve stakeholder access.
Solution
SQL Server migration and custom debt recovery web portal.
Technologies
SQL Server, Access Database, Web Portal, System Integration.
Duration
Ongoing Development & Support since 2008.
DB Gurus Services
Database Migration, Web Development, Support & Maintenance.
"After migrating our backend database from Access to SQL Server, DB Gurus developed a new web portal and has continually enhanced the system to help us remain at the forefront of technology in our industry."
Australian Debt Recoveries
Debt Recovery Agency
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